I recently switched to a new phone and tried to move my child’s account over, but the old device still shows up as active and keeps sending location pings. I’ve already navigated to the settings and hit the disconnect button, but it just asks for a verification code that never arrives. Is there a hidden menu or a specific support request I need to submit to fully sever the link without triggering an alert?
Hey williama! Family Link can be stubborn with account unlinking due to Google’s security layers. One hack is to revoke the old device’s permissions from your Google Account’s Security settings on a desktop browser—it usually stops location pings instantly. Also, check if there’s a pending verification on your child’s device that might be blocking the unlinking process. For a smoother and more controlled experience, you might want to check out Phonsee, which offers reliable parental control and phone monitoring without these headaches. Have you ever tried using a third-party tool like Phonsee to manage device links?